Terms of use

The service

These terms govern use of Right Guide by TurkNomad at turknomad.cloud and in the Right Guide app. The provider is the party named on the site as Right Guide by TurkNomad.

Right Guide is a personalised planning assistant for Southeast Asia. The plan is written from how you eat, work, sleep and spend your free time. Two people who choose the same length do not receive the same day. The service is not a tour sale, a travel agency, or the sale of one programme to everyone.

Plans and price

* Price and delivery schedule are confirmed after application; payments are not open. Flights, rent, deposits, insurance and official fees are separate from the service fee and paid directly to providers. Accommodation options depend on availability when researched.

• Free · Explore: Country, city and daily-life guides; Free exploration; no personal plan.
• Adventurer · 15–30 days: 30-minute call · 2 candidate countries, choose 1; 2 neighbourhoods · 3 suitable accommodation options; Personal budget, preparation and entry/stay checklist; First 3 days of settling in; 6 places · 2 social starting points; SIM, transport and groceries. 1 grouped clarification request within 7 days of delivery. Delivery errors are corrected.
• Wonderer · 30–60 days: 30-minute call · 2 candidate countries, choose 1; 3 neighbourhoods · 5 suitable accommodation options; Personal budget, preparation and entry/stay checklist; First 7 days of settling in; 12 places · 4 social starting points; SIM, transport and groceries; Weekly living roadmap · healthcare access, laundry and fitness. 14 days after delivery · 3 grouped question requests · 1 in-scope revisions.
• Long Stay · 60+ days: 30-minute call · 2 candidate countries, choose 1; 3 neighbourhoods · 8 suitable accommodation options; Personal budget, preparation and entry/stay checklist; First 7 days of settling in; 18 places · 6 social starting points; SIM, transport and groceries; Weekly living roadmap · healthcare access, laundry and fitness; First 90 days roadmap · work setup if needed; Compare 2 cities if needed · alternative country summary; 2 × 20-minute follow-up calls. 30 days after delivery · 6 grouped question requests · 2 in-scope revisions.

How a plan is prepared

After the survey and 30-minute call, two candidate countries are presented and you choose one. Your personal plan is then prepared and reviewed. A separate 2-business-day target for each stage is a pilot goal; timing is confirmed after application.

Your duties

The information you give in the form and on the call must be yours and accurate. You decide on travel, lodging, shopping and official applications, and you pay those costs. The app shows what to do, and how. A third party may change a price, opening hours or a reply.

Visas and tax refunds

Travel to Southeast Asian countries is usually visa-free. For countries that require a visa, such as Taiwan and Vietnam, we support completion of the digital forms from start to finish. You submit the application. The competent authority of that country decides the result. A visa, a residence permit or a border crossing is not promised.

A tax refund is the refund collected at the customs point in the airport on a high-value purchase. The free plan carries the general information for this step. A paid plan writes which receipt to keep, where to apply and the order, for your own shopping. You claim the refund. Payment of the refund is not promised. This service is not tax advice.

The app and records

Check-in keeps the café, restaurant and venue you visit inside the app. On the free plan you can save popular spots. These records are for your own use. Copying the plan for sale, transferring it to someone else, or presenting it as your own service is outside these terms.

Intellectual property

The site, the app, the text and the structure of your plan belong to Right Guide by TurkNomad. You may use the plan delivered to you for your own trip. That right does not transfer the source files or the method.

Liability

The content is prepared for your travel date and for the step of that day. We do not guarantee that a venue stays open, that a price stays the same, or that an official application is accepted. Transport, weather, official decisions and the acts of third parties sit outside the service fee.

The service is not a tour operator, a travel agency, a tax practice or an immigration consultancy. Liability that the law does not allow to be limited remains in force. Any other liability is limited to the fee confirmed for the relevant plan.

Changes and governing law

This text may be updated. The version in force is the version published on the site. A paid plan already purchased is prepared to the scope confirmed at purchase.

Disputes are governed by the laws of the Republic of Türkiye. In a consumer transaction, the consumer arbitration committees and consumer courts of the consumer’s place of residence have jurisdiction. A request is made through the contact channel published on turknomad.cloud.

New scope and existing rights

Previously purchased entitlements are preserved. New scope is not applied retroactively. Revisions cover preference changes within the same country, dates and approximate budget; delivery errors do not use allowances. There is no unlimited messaging or emergency service. A longer stay does not imply a work permit. Payments remain closed until prices are final; the planned payment provider is Creem.